Operations
Aviva Canada is ensuring that its efforts to keep employees safe will not impact service during the COVID-19 pandemic that is forcing companies from all industries to change the way they do business. The country’s second-largest carrier has 97% of its more than 4,200 employees working remotely, Aviva’s CEO Jason Storah said in an email […]
By Adam Malik | March 20, 2020
2 min read
The Insurance Brokers Association of Alberta is calling on its members to take necessary precautions amid the COVID-19 pandemic, including closing offices. The group is also temporarily shuttering its offices but will try to ensure members can still get their continuing education hours. “The COVID-19 crisis is one that none of us could have anticipated, […]
By Adam Malik | March 19, 2020
The Insurance Brokers Association of Canada (IBAC) is welcoming the federal government’s announcement of a slew of measures to assist Canadian employees, consumers, and businesses throughout the COVID-19 pandemic. Prime Minister Justin Trudeau announced that the financial aid, worth about $82-billion, will provide a wage subsidy for small businesses, create the Emergency Care Benefit for […]
By Adam Malik | March 18, 2020
4 min read
Brokerages that don’t have a pandemic or business continuity plan in place that allows employees to work from home could follow the lead of one Ontario brokerage that is trying to recreating the office workspace experience in their employees’ homes. Mitchell & Whale has shut down its Whitby, Ont. office and arranged for its employees […]
By Adam Malik | March 17, 2020
3 min read
No clients will be walking through the doors of at least one Alberta brokerage, thanks to fears around spreading coronavirus in the office. Leibel Insurance Group has closed its doors to client visits and told all employees to work from home as COVID-19 concerns grow. It’s the first brokerage in the country that Canadian Underwriter […]
By Adam Malik | March 16, 2020
The Insurance Brokers Association of Alberta (IBAA) and the Insurance Brokers Association of Manitoba (IBAM) are the latest organizations to hold back an event, as threats from COVID-19 are forcing industry organizers to rethink, postpone, or outright cancel events. In a statement announcing the postponement, IBAM president Mario Reimer and CEO Grant Wainikka said, “Manitoba […]
By Adam Malik | March 13, 2020
Many Canadian property and casualty professionals are concerned about travelling to industry conferences, but a majority haven’t changed their plans due to the threat of COVID-19, according to a Canadian Underwriter survey conducted Tuesday. Almost 600 industry members responded to the poll, which was conducted online one day before the World Health Organization deemed the […]
By Adam Malik | March 12, 2020
Being bought by a private equity firm may be an attractive option for brokerages looking to sell, said veteran P&C industry advisor and consultant Mike Berris, a partner with Smythe Advisory. “Their offering can be attractive in that they often do not require the brokerage to change its name, they leave most of the internal […]
By Jason Contant | March 11, 2020
Communication will make or break your brokerage’s new product offering or system implementation, which is why it has to be targeted, continuous and truthful, one expert advised at a recent conference. Principals may think they have this great new system in place or a new product built. But ensuring it gets rolled out smoothly and […]
By Adam Malik | March 11, 2020
Hub International’s recent acquisition of Morneau Shepell’s benefits consulting practice will allow the global brokerage to better serve the needs of both large employers and mid-market customers, the brokerage told Canadian Underwriter Tuesday. “[Morneau Shepell’s] focus on large and jumbo clients – where having deep expertise in strategy, complex plan design (like flex) consulting and […]
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