Operations

Western Financial acquires brokerage owned by two former IBAC presidents

Western Financial Group has acquired Orr & Associates, an independent brokerage in southwestern Ontario known for an experienced staff that includes two former Insurance Broker Association of Canada (IBAC) presidents, Ken Orr and Keith Wilson. Effective immediately, Orr & Associates and their two retail locations in southern Ontario are part of Western. This latest acquisition […]

By David Gambrill | February 4, 2020

2 min read

Technology Outlook 2020

What major technology trends do you foresee in the property and casualty insurance industry in 2020? What new technologies will be on the brokers’ radar? We put these questions to a number of tech experts; their responses will inform your strategic thinking about tech.

By Greg Meckbach, Associate Editor | February 3, 2020

5 min read

Who do you trust?

An Ontario resident approached a direct writer for an auto insurance quote in March 2005. A new customer, the man gave the insurer his name, date of birth, vehicle information and property information. Upon receiving the quote, he took his auto insurance business elsewhere. Little did he know, the insurer would retain his data for […]

By David Gambrill | February 1, 2020

9 min read

How not to handle E&O liability as a broker

Brokers obviously want to protect themselves from errors’ and omissions’ liability. So why not get a client to sign a hold harmless agreement? In effect, a hold harmless agreement removes liability from one party in a business relationship (in this case the broker). But insureds should not be signing such documents, an American risk management […]

By Jason Contant | January 31, 2020

3 min read