ProNavigator appoints Haigh, former COO, Wawanesa

Graham Haigh, former senior vice president and chief operating officer (West) at Wawanesa Insurance, has been appointed to ProNavigator’s strategic advisory council. 

ProNavigator is an AI-enabled knowledge management platform for insurance. 

Haigh retired in June after a more than three-decade career in insurance — specifically in carrier operations and underwriting leadership. He spent more than 16 years as an executive at Wawanesa.  

“Graham’s addition to the Strategic Advisory Council ensures we remain closely aligned with the challenges and priorities of operational leaders across the industry,” says Joseph D’Souza, CEO of ProNavigator in a press release. 

In his new role, Haigh will support the platform’s growth strategy and engagement with insurers across North America. ProNavigator’s AI platform centralizes wordings, underwriting guidelines, and operational procedures into a single source. 

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“ProNavigator helps insurance professionals work smarter, providing faster responses, clearer communication, and more personalized advice, creating a more modern experience for their customers,” says Haigh. “I’m excited to help guide Joseph and his team in their next phase of growth and customer impact.” 

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In an interview published in Canadian Underwriter’s April-May, 2025 print edition, Haigh told us, “I don’t see [retirement] as my last act in the industry.

“I can still offer some pretty relevant insights to younger people in the business,” he added. “One interesting thing [is watching] how people in the industry interact with artificial intelligence…It doesn’t matter what vertical you’re in. If you use it effectively, you’re going to find ways to improve productivity.” 

Alyssa DiSabatino

Alyssa Di Sabatino has been a reporter for Canadian Underwriter since 2021, covering industry trends, market developments, and emerging risks.