Tech
Canada’s property and casualty insurance providers are not likely to be affected by aggregators to the same extent as their British counterparts, although brokers could certainly face disruption from technology firms, Intact Financial Corp.’s chief financial officer says. “The biggest threat [to traditional P&C providers] is a strong technology player that has extremely strong customer […]
By Greg Meckbach | February 26, 2021
3 min read
If your brokerage is bogged down dealing with the new ways your carrier partners are doing business, you aren’t alone. As insurance companies improve their products, introduce paperless initiatives, and upgrade from legacy systems, their broker partners often need to learn new workflows, Steve Earle, president of Bedford, N.S.-based Bauld Insurance Ltd., observed in a […]
By Greg Meckbach | February 23, 2021
2 min read
Operations
Home insurance policies may be so long that consumers won’t read the entire thing, but it doesn’t mean that brokers should selectively highlight certain policy terms to clients, a brokerage leader warns. “For us, there are things we need to point out to customers — when coverage changes [on renewal], in particular,” said Steve Earle, […]
By Greg Meckbach | February 22, 2021
Lundgren & Young Insurance is forming a new Alberta brokerage, Excel & Y Insurance Services, as a result of a partnership with Excel Insurance Group Inc. “We remain an independent brokerage wholly owned by myself and my family,” said Robyn Young, CEO of Calgary-based Excel & Y. Young is also president-elect of the Insurance Brokers […]
By Greg Meckbach | February 12, 2021
Videoconferencing brokers shattered sales records in top-tier brokerages across the country during the pandemic, senior brokerage executives reported in a recent Canadian Underwriter webinar. The results suggest virtual sales are at least as effective — if not sometimes more effective — than generating new business by making in-person sales calls to clients and prospects. But […]
By David Gambrill | February 11, 2021
4 min read
Aon plc has yet to complete its proposed acquisition of Willis Towers Watson plc, but the future management team of the combined brokerage is already starting to collaborate, Aon CEO Greg Case suggested last week. Shareholders of both Aon and Willis Towers Watson voted this past August in favour of the deal. If completed, the […]
By Greg Meckbach | February 8, 2021
To help Canadian organizations accelerate their digital transformations and rapidly become ‘cloud-first’ organizations, Accenture has appointed Jennifer Jackson as Cloud First Lead for Canada. “Jennifer plays a vital role as head of our technology practice in Canada,” Jeffrey Russell, president of Accenture in Canada, said of Jackson’s appointment. “With a track record in leading transformational […]
By David Gambrill | February 5, 2021
Ontario motorists who choose usage-based insurance could now be hit with surcharges if telematics data shows they have risky driving behaviour. The Financial Services Regulatory Authority (FSRA) removed its UBI Guidance this past November, a FRSA spokesperson told Canadian Underwriter Thursday. “Good drivers will be rewarded with lower rates. Drivers with high-risk driving habits may […]
By Greg Meckbach | February 5, 2021
Aon Canada plans to do a voluntary workforce survey, which would include questions about sexual orientation. Last year, the global insurance brokerage launched an employee self-identification campaign in the United States, said Sean Kavanagh-Lang, national broking director for operations, data and analytics at Aon Canada. “We will be launching that here in Canada as well,” […]
By Greg Meckbach | January 29, 2021
The cost and hassle of printing and mailing large insurance policies is one of the drivers towards digitization, suggests the board member of a broker association. Consumers do not want to sift through 75 pages of insurance documents, said Greg Kruk, first vice president of the Insurance Brokers Association of Ontario. “They want the ‘Coles […]
By Greg Meckbach | January 27, 2021
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