Tech
Top 5 reasons why commercial lines real-time quoting should be a priority
By Catherine Smola, president, CEO, Centre for Study of Insurance Operations | October 22, 2020
4 min read
Operations
Traditional insurance policies can be hard to read on mobile devices and legalistic language can make them difficult to understand, Lloyd’s suggested in a recent report. The design and format of policy documents is important, Lloyd’s said in Building simpler insurance products to better protect customers, a report released Oct. 12. “Many traditional policy documents […]
By Greg Meckbach | October 21, 2020
2 min read
When Bob Tisdale started his insurance career in the late 1970s, his employer at the time was just starting to adopt computers. “A lot of people at the time predicted that that was going to be the end of everybody’s job,” said Tisdale, who retired this past summer as president and chief operating officer of […]
By Greg Meckbach | October 20, 2020
3 min read
HR
Insurance is a cool industry, but not enough people know it. John McNeil, program coordinator and full-time professor at Humber College’s insurance management program, explains how to change that – As told to Adam Malik We as an industry need to walk with a little bit of swagger. Insurance is an awesome industry […]
By Adam Malik, Managing Editor | October 20, 2020
A broker principal shares his story about how his fledgling brokerage managed to navigate its way through the various business disruptions caused by COVID-19
By Rob Vosseler, Executive Vice President, Principal Broker, Union Power Insurance Brokers Inc. | October 20, 2020
Kent Rowe, vice president of commercial lines for Wedgwood Insurance, is staying on for another year as president of the Insurance Brokers Association of Canada. IBAC held its annual general meeting Sept. 23. IBAC announced Monday that its 2019-20 executive will remain in place for an additional year “to provide stability and continuity” amid IBAC’s […]
By Greg Meckbach | October 19, 2020
Legal / Regulation
A Manitoba broker received a $250 fine recently for failing to advise a client that his policy had been moved to a different insurer until two weeks after the policy had expired. In its decision, the Insurance Council of Manitoba found that on Jan. 1, 2019, an unnamed brokerage had cancelled its contract with Insurer […]
By David Gambrill | October 19, 2020
If you truly want to connect with your customers, your organization must be diverse, an industry consultant suggests. “There is room for improvement in corporate Canada, not just in property and casualty insurance, in ensuring women, visible minorities and people with disabilities are represented,” Chris Cornell, KPMG Canada’s national sector leader, insurance, told Canadian Underwriter […]
By Greg Meckbach | October 9, 2020
British Columbia’s Liberal party, which ruled the province from 2001 through 2017, is promising to open auto insurance up to competition if voters return the Liberals to power in the Oct. 24 election. “The ICBC monopoly is a failure and it’s time to offer drivers cheaper rates — that’s what competition will do,” Liberal leader […]
By Greg Meckbach | October 7, 2020
Take care of yourself, so you can take care of your clients
By David Gambrill, Editor in Chief | October 7, 2020
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