Operations
In a world of working remotely from home during a global pandemic, Internet bandwidth is of primary importance for brokers to be able to serve their clients. But when the P&C insurance industry started migrating their workplace out of the office to avoid the spread of the novel coronavirus, they immediately discovered that not all […]
By David Gambrill | May 20, 2020
2 min read
Health officials are recommending time-honoured techniques to help reduce the spread of the novel coronavirus. Today’s technology can make these methods more effective than they’ve ever been, a researcher argued recently, but that means people would have to sacrifice one of their most valuable possessions — privacy. A recent KPMG survey found that 92% of […]
By Adam Malik | May 19, 2020
3 min read
Do you have questions about how the novel coronavirus pandemic is affecting your business continuity planning? Canadian Underwriter has answers. We spoke recently with Steve Whitelaw, vice president of broker and industry partnerships at Applied, shortly after airing the first episode of our webinar series in mid-April, COVID-19: Business Continuity in the Digital Age. Our […]
By David Gambrill | May 19, 2020
HR
The Insurance Institute of Canada, the educational arm of the Canadian property and casualty insurance industry, will be providing OTL/Level 1 broker agent licensing exams in an online format. The online format allows licensing candidates to complete their exams from the safety of their home or office without the need to travel to an exam […]
By David Gambrill | May 15, 2020
Listening carefully to your clients on the phone or on Zoom — as opposed to letting your mind wander while they talk — will not only improve your performance while working from home, but it can also improve your own mental health. Mindfulness is a key skill that can promote the mental health of employees […]
5 min read
The insurance industry set itself up for a public relations disaster when it comes to business interruption claims, and it should be prepared to be called out more often on the name given to the coverage, says one risk researcher. Calling it “business interruption” when the product wouldn’t actually cover some business interruption events was […]
By Adam Malik | May 14, 2020
4 min read
Part One explored why people buy online, and digital advantages. Now we look at whether or not the insurance product has become commoditized. As digital marketplaces continue to commoditize products, it’s time to look at this industry and wonder if insurance is a commodity. In the first part of this analysis, we examined why […]
By Adam Malik | May 13, 2020
Hub International Limited announced Wednesday it has acquired Vestas Financial Services Firm Inc., a Montreal property and casualty brokerage whose target markets include architects and engineers. Chicago-based Hub, which was formed in 1998 through the merger of 11 Canadian brokerages, placed fifth worldwide on A.M. Best Company Inc.’s list of brokerages ranked by 2018 revenue. […]
By Greg Meckbach | May 13, 2020
1 min read
In the first of a two-part series, we look at what pushes people to buy online and how today’s digital realities push insurance towards commoditization Insurance markets are betting Generation Z will drive the purchasing of insurance policies online. Gen Z — those born between the last 1990s to the early 2010s — is coming […]
By Adam Malik | May 12, 2020
The novel coronavirus has seemingly put all businesses in Canada, including the P&C industry, in a long-term holding pattern that that is likely to last until a vaccine is available. That could be anywhere from one to two years, according to various published reports. That feels like an awfully long time. It has been “only” […]
By David Gambrill | May 11, 2020
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