Operations
“Google Home, Amazon Echo, buy me auto insurance for my new, black 2019 Hyundai Sontata.” If you are a broker, would you be able to handle this voice request for an auto insurance quote? If not, you’d better start strategizing for it, because many are predicting that voice-activated smart speakers will be the next generation […]
By David Gambrill | May 10, 2019
3 min read
Tech
Bored of the same-old, same-old? Why not sharpen your pencil and take that dream job as an actuary? According to the Will Robots Take My Job? website, there is only a 21% chance that actuaries will be replaced by artificial intelligence and robots. Automation risk level for an actuary? “No worries,” the U.K.-based website consoles. […]
By Jason Contant | May 9, 2019
2 min read
Customers in the digital age expect to hear back from brokers immediately, so if brokers don’t start investing in Customer Relationship Management (CRM) systems soon, well — good luck, says Dave Vass, vice president of innovation at Trufla Technology. Vass urged brokers attending the Insurance Brokers Association of Alberta (IBAA) 2019 Conference in Banff, Alta. […]
By David Gambrill | May 9, 2019
Legal / Regulation
A day many British Columbia policyholders have been calling for finally appears to be on the horizon. But it may force some brokers to change how they do business. While hosting an AMA (ask me anything) session on popular social media platform Reddit, B.C. Attorney General and Minister for the Insurance Corporation of British Columbia […]
By Adam Malik | May 8, 2019
HR
As brokers across the country report difficulty in finding qualified employees, the situation in Alberta may be compounded by an “abysmal” pass rate on the provincial broker licensing exam. “As it currently stands today, we are at a 36.5% pass rate for first-time exam writers,” said Anthonet Maramieri, chief operating officer of the Alberta Insurance […]
By David Gambrill | May 8, 2019
With a new government in Alberta, the Insurance Bureau of Canada (IBC) is calling for a united front with the broker channel to come up with a new auto reform package and put an end to the province’s 5% cap on auto insurance rate hikes. “I think we have a wonderful opportunity with the Kenney […]
By David Gambrill | May 7, 2019
4 min read
Global insurance brokerage Hub International announced Monday it has acquired the assets of Saskatchewan brokerage Kelliher Agencies. Headquartered in Kelliher, Sask., the brokerage is a full-service, independent insurance brokerage that provides personal, commercial, farm and specialty products insurance. “Its focus on the agribusiness industry supports Hub’s specialty practices by complementing and strengthening Hub’s existing capabilities,” […]
By Jason Contant | May 6, 2019
1 min read
While cloud computing can introduce a whole new level of cyber risk, it can also help bolster a client’s information security, the cyber risk manager for one of Canada’s largest retailers suggests. “I will say without any hesitation, as I have been saying for over five years, the potential for security in a cloud architecture […]
By Greg Meckbach | May 3, 2019
BrokerLink has announced the acquisition of two brokerages: the Athabasca, Alta. branch of JDR Insurance and Guelph, Ont.-based Amplex Insurance Brokers Ltd. Both transactions were effective May 1 and terms of the transactions were not disclosed, BrokerLink said in a press release Thursday. BrokerLink is one of the largest property and casualty insurance brokerages in […]
By Jason Contant | May 3, 2019
The flooding last year in Grand Forks, B.C. was a prime example of how an insurance broker provides more than just policy advice and advocacy when disaster strikes. A broker could provide money upfront for additional living expenses, emotional support to clients, liaise with government and municipal officers, and attend community meetings, just to name […]
By Jason Contant | May 2, 2019
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