Tech
The key to rebranding as an artificial intelligence (AI) company is tapping into an “ultra-specialized talent pool” with a deep understanding of the field, says the chief science officer at Royal Bank of Canada. “It’s impossible to overstate the importance of this expertise level,” said Foteini Agrafioti, RBC’s chief science officer and head of Borealis […]
By Jason Contant | November 25, 2018
3 min read
Operations
The Centre for Study of Insurance Operations (CSIO) has finalized the minimum data set for CSIO XML standards in commercial lines, paving the way for implementation of commercial data standards in the broker channel. The minimum data set comprises of nine sections of data elements commonly used by carriers to underwrite commercial risks, regardless of […]
By Jason Contant | November 24, 2018
2 min read
Thinking of abandoning your brick-and-mortar stores to appeal to the tech-savvy younger generations who love to buy everything online? Don’t just yet, suggests new research from broker management system provider Applied Systems and business intelligence research firm ORC International. Instead, try moving towards a hybrid approach, combining physical businesses with an omnichannel approach, using integrated […]
By Jason Contant | November 23, 2018
HR
Looking to truly motivate the employees at your brokerage? Don’t focus on financial incentives; try giving them the opportunity to be really good at their jobs, have a say in their work and do work that is meaningful, advises Bruce Rabik, chief operating officer at Alberta-based Rogers Insurance. Rabik is in the unique position of […]
By Jason Contant | November 22, 2018
The Insurance Corporation of British Columbia (ICBC) is prepared to offer a blanket, usage-based insurance product, likely by next fall, if proposed legislation on ride-hailing passes before Christmas, as anticipated by the Premier, according to published reports. However, the leader of the opposition Liberals, Andrew Wilkinson, said Tuesday he plans to introduce amendments that would […]
Managing general agent Burns & Wilcox has announced an exclusive partnership with a cybersecurity company to pair its specialty insurance products with data breach monitoring and notification services. The partnership with London, UK-based BreachAware, which specializes in data breach research and analysis, was announced Tuesday. It will allow brokers and agents to offer their clients […]
The regulator of Quebec’s property and casualty insurance brokers will have a new chief executive officer next week. Anne-Marie Poitras is CEO of Chambre de l’assurance de dommages (ChAD) effective Nov. 29, ChAD announced Wednesday. A former broker and claims adjuster, Poitras was vice president of governance and compliance at Desjardins Capital until recently. Her family […]
By Greg Meckbach | November 21, 2018
1 min read
Calgary claims software vendor Symbility Solutions Inc. is one step closer to being taken over by property risk data provider CoreLogic Inc. Shareholders of the publicly-traded Symbility will meet Dec. 13 to vote on a $160-million acquisition offer by CoreLogic. Symbility’s offerings include Symbility Property, a claims processing and estimating software product for property and casualty […]
By Greg Meckbach | November 20, 2018
Two brokerages in Ontario have combined forces to help fund an online platform that provides support and resources to the autism community. Ancaster, Ont.-based Dalton Timmis and Toronto-based RRJ Insurance won the Aviva Community Fund’s (ACF) top ranked broker-supported idea on Nov. 20. A $5,000 prize goes to Autism Speaks Canada (ASC), based on the […]
By Jason Contant | November 20, 2018
Think it’s just your clients that can get tricked into revealing personally identifiable information (PII)? Not always. A recent experiment has shown that even tech-savvy individuals are willing to provide PII without due diligence. A Vancouver-based global identity and business verification company decided to conduct an online fraud experiment during International Fraud Awareness Week, which […]
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