HR
Brokerage owners in some regions are struggling to find staff who know commercial lines. “There are very few people (in Saskatchewan) who understand commercial insurance deeply,” said David Reidy, president and CEO of Regina-based commercial brokerage Henderson Insurance Inc. To recruit commercial brokers, Henderson “ends up pulling from different industry segments,” Reidy said in a […]
By Greg Meckbach | October 14, 2018
2 min read
Operations
Brokers looking to set up a chatbot on their site should know the core business purpose of the chatbot and how to manage customer expectations, Mitchell & Whale Insurance Brokers said recently. “Do you want it to answer common customer questions, collect data, screen prospects or quote new business?” asked Amanda Ketelaars, operations manager at […]
By Jason Contant | October 12, 2018
Canadian Broker Network, Canada’s leading network of independent insurance brokers, is pleased to announce the appointment of Andrew Kemp, co-president of CapriCMW Insurance Services Ltd., as the next CBN chairman. “We welcome Andrew Kemp as chairman whose industry experience and depth of knowledge of the marketplace will be of great value to CBN as we […]
Tech
Brokers looking for new large cyber accounts might want to knock on doors of companies who look after other people’s money. More than half (55%) of Canadian asset managers surveyed said they intend to purchase insurance to protect themselves against cyber incidents, KPMG Canada said in a recent report. Respondents, including some large mutual fund […]
By Greg Meckbach | October 11, 2018
The Rhodes & Williams Group of Companies has merged with Caiger-Watson Insurance Brokers Ltd. The latter brokerage will operate under the name of Caiger-Watson Insurance Brokers, a division of Rhodes & Williams Limited. Clients of Caiger-Watson will continue to be served by the long-time staff they have gotten to know over the years, but will […]
By Jason Contant | October 10, 2018
1 min read
More Canadian brokerages are moving towards a fully digital experience as consumer expectations are driving demand for faster, more efficient service, a broker management system (BMS) provider said Monday. “More brokers are moving to a completely connected experience from internal operations to customer service to insurer relations, transforming their business into digital brokerages,” said Jeff […]
By Jason Contant | October 9, 2018
Corporate leaders are becoming convinced of the wide-ranging impact that effective data collection can have on the bottom line, and insurance companies and brokerages are no exception. This impact can be felt across the organization, from tracking daily reports against key performance indicators to making informed decisions about where to spending marketing dollars. It also […]
3 min read
Commercial brokerage Henderson Insurance Inc. will become Navacord Corp.’s newest member effective Nov. 1, the companies announced Tuesday. With offices in Regina and Moose Jaw, Henderson is Navacord’s first broker partner in Saskatchewan. The terms of the partnership were not released. Navacord allows its broker partners to remain owners of their brokerages. One major benefit […]
By Greg Meckbach | October 9, 2018
Swimming in a crystal blue ocean, soaking up a warm tropical sun. Travelling is all about the experiences that help you become one with the moment. But when those experiences result in the unexpected, travel protection becomes a universal need. Here are two types of trips where travel protection is invaluable in delivering a holistic […]
By Ad Ops | October 9, 2018
Consider the sheer courage of Canadian business owners. With so many commercial risks and liabilities, from property and casualty to employee fraud, credit risk, key-person vulnerabilities – and now cyber attack (see story on Page 23) – it’s a wonder anyone would want to run a business today. The right insurance can insulate business owners […]
By Richard Spence | October 8, 2018
We use cookies to make your website experience better. By accepting this notice and continuing to browse our website you confirm you accept our Terms of Use & Privacy Policy.
