HR
The Centre for Study of Insurance Operations (CSIO) has announced that Optimum General Inc. has obtained CSIO certification for commercial lines eDocs. Optimum is now CSIO eDocs-certified for both of its lines of business, as the company obtained certification for personal lines eDocs in 2015, CSIO reported in a press release on Thursday. “Optimum is […]
By Canadian Underwriter | April 20, 2017
2 min read
Tech
With the exception of Millenials, all other generational groups in the United States are becoming more skeptical of self-driving technology, posing a threat to car manufacturers and technology developers, a new study from J.D. Power has found. The J.D. Power 2017 U.S. Tech Choice Study, released on Tuesday, said that compared with 2016, 11% more […]
By Canadian Underwriter | April 19, 2017
4 min read
Artificial intelligence (AI) will “significantly transform” the insurance industry in the next three years, with insurers investing in AI to empower agents, brokers and employees to enhance the customer experience with automated personalized services, faster claims handling and individual risk-based underwriting processes, according to a new report from Accenture. The Technology Vision for Insurance 2017 […]
The influence of technology will be more clearly felt in the next 10 or 15 years as opposed to the next few years, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested during a Canadian Insurance Accountants Association event in downtown Toronto last week. Citing the latest Gartner hype cycle for […]
By Angela Stelmakowich | April 19, 2017
Canadian property and casualty managing general agency (MGA) Can-Sure Underwriting and Beacon Underwriting announced on Tuesday that Cameron Copeland will assume the role of president. Copeland assumed the role effective April 15, succeeding Can-Sure founder Jeff Hart, who has “decided to step away from the industry to spend more time with his family and pursue […]
By Canadian Underwriter | April 18, 2017
Insurance is among the services that must offer an omni-channel experience if it expects to address the expectations of consumers as the complexity of their demands shift, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested Thursday during an industry event in Toronto. “The more complex and higher value the transaction, […]
By Angela Stelmakowich | April 18, 2017
Insurance carriers need to more seriously consider the potential that exists in episodic insurance and how such an approach could alter offerings, Mukul Ahuja, leader of insurance strategy and innovation at Deloitte Canada, suggested Thursday. “Not nearly enough carriers are looking at that seriously as an opportunity right now in terms of the potential,” Ahuja […]
By Angela Stelmakowich | April 17, 2017
5 min read
Autonomous vehicles are coming, but there is no need for property and casualty insurers to panic that their auto books are going to quickly disappear, Andrew Lo, president and chief operating officer of Kanetix Ltd., said Thursday at the Canadian Insurance Accountants Association (CIAA) Tech IT Forward event in downtown Toronto. “If you feel a […]
Insurance providers need to consider mobile computing devices and targetting prospective customers at certain stages of their life, a Facebook Canada official recently told members of the Centre for Study of Insurance Operations. “Think mobile first,” said Robert Geller, a member of Facebook Canada’s financial services team, to an audience of about 100 insurance professionals […]
By Jason Contant | April 17, 2017
The Centre for Study of Insurance Operations held its annual general meeting Thursday, acclaiming the president of the Insurance Brokers Association of Ontario as a new board member and announcing the use of its eDocs standard was up about 45% in 2016 from the year before. In 2013, CSIO announced that eDocs would be its […]
By Jason Contant | April 16, 2017
3 min read
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