HR
The issues facing the broker channel – such as the regulatory environment and technology – are collective, but the channel is strong together, Robert Harrison, new president of the Insurance Brokers Association of Canada (IBAC), said during the association’s annual general meeting in Charlottetown, P.E.I. on Saturday. “Do we need change? I think we need […]
By Jason Contant | October 2, 2016
3 min read
VANCOUVER – Cyber attackers are becoming increasingly sophisticated – employing better techniques and targeting information that could prove particularly damaging – but that may be balanced by a greater openness to use expertise and not go it alone, it was suggested during a session Friday at NICC. “We are at the cusp of a paradigm […]
By Jason Contant | October 1, 2016
5 min read
VANCOUVER – Attempts to become truly customer-centric will not be realized until insurers can shift away from an entrenched focus on task that erects barriers to more meaningful customer engagement, Barry Pokroy, leader of Farber Financial Group’s Circle & Square Practice, suggested during NICC. “We’ve become task- or process-centric and not client-centric,” Pokroy, part of […]
By Jason Contant | September 30, 2016
4 min read
Tech
Connected car production is growing rapidly in both mature and emerging automobile markets and that growth is expected to continue over the next five years, according to the latest forecast from Gartner, Inc., a Stamford, Conn.-based information technology research and advisory company. The forecast, released on Thursday in a report titled Forecast: Connected Car Production, […]
By Canadian Underwriter | September 29, 2016
2 min read
Aon plc announced Wednesday its Cyber Enterprise Solution, suggesting that the policy wording on the insurance policy is proprietary to Aon and could cover property damage arising out of a network security breach. Aon Cyber Enterprise Solution “can address emerging areas of cyber risk and related regulation,” London-based Aon said in a release. One such […]
By Canadian Underwriter | September 28, 2016
The Centre for Study of Insurance Operations announced Tuesday it has identified 50 brokerages from across Canada as CSIO technology leaders. “These brokerages have been deemed top performers because they achieved a score of 100% on their CSIO technology scorecard assessment,” Toronto-based CSIO said in a release. CSIO, which is comprised of property and casualty […]
Although insurers have often looked at the purchasing actions of Millenials, they would do best to start examining the behaviours of the following generation – Generation Z – to digitally engage their customers, attendees to the Kanetix Insights 2.0 conference heard on Tuesday. “If you are able to engage in behaviours of Generation Z, how […]
By Jason Contant | September 28, 2016
An agreement has been reached to merge the operations of Lussier Dale Parizeau (LDP) and Riverin Girard & Associés and Ouellet Fillion, a move expected to enhance customer service and bolster LDP’s presence in Quebec. The deal was announced jointly by Patrice Jean, president and CEO of LDP, Sylvie Lambert, president and general manager of […]
More than 90% of American consumers surveyed by The Travelers Companies Inc. reported they were “at least somewhat” concerned by distracted driving, while more than half of business respondents reported the same concern, Travelers said in a report announced Monday. In the annual Travelers Risk Index, the New York City-based insurer, with Hart Research Associates, […]
By Canadian Underwriter | September 26, 2016
Business interruption (BI) is the leading cause of losses for companies, multinational organizations and non-governmental organizations (NGOs) that operate outside the United States, according to a study released on Thursday by international insurance broker Clements Worldwide. The Clements Worldwide Risk Index (CWRI) for summer/fall 2016 found that property damage and general liability are the close […]
By Canadian Underwriter | September 23, 2016
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