Operations
Aon plc has announced the acquisition of Cytelligence, a Canadian-based cyber security firm with deep expertise in cyber incident response and digital forensic investigations. London, UK-based Aon said Tuesday the acquisition will help the brokerage expand its current coverages within the cyber market at a time when cyber claims are almost doubling year-over-year. To help […]
By Jason Contant | February 4, 2020
2 min read
Tech
Your clients likely have cellphones and use them to text. What’s stopping brokers from communicating with clients using the technology they want?
By Adam Malik, Managing Editor | February 4, 2020
5 min read
A short time ago, insurers feared insurtechs would disrupt the property and casualty industry.
By David Gambrill, Editor in Chief | February 4, 2020
HR
Canadian insurance professionals want to learn how to be innovative, and they are enlisting the help of a Canadian-based open innovation centre to explore the new frontier of design thinking. “Design thinking revolves around a deep interest in developing an understanding of the people for whom we’re designing the products or services,” as defined by […]
By Jason Contant | February 3, 2020
James Burns, cyber product leader with CFC Underwriting, shares his insights on what the industry needs to do to sell more cyber insurance policies. cu | How do successful brokers sell cyber insurance? They make cyber products relevant to the client by identifying exposures. Some brokers have been less successful in trying to sell the […]
By Jason Contant, Online Editor | February 2, 2020
6 min read
A client’s personal information is gold to the P&C industry, which relies on data collection and analysis to make a profit. A report on how brokers and insurers are working together to safeguard the industry’s hot new currency — data.
By David Gambrill, Editor in Chief | February 1, 2020
9 min read
Legal / Regulation
An Ontario resident approached a direct writer for an auto insurance quote in March 2005. A new customer, the man gave the insurer his name, date of birth, vehicle information and property information. Upon receiving the quote, he took his auto insurance business elsewhere. Little did he know, the insurer would retain his data for […]
By David Gambrill | February 1, 2020
If you are placing commercial cyber coverage, pay attention to what the various insurers’ policies say about war and terrorism, a commercial broker advises. “I would not say it’s an obscure little corner of your insurance policy,” Tom Srail, executive vice president of the cyber risk team at Willis Towers Watson, said Thursday of war […]
By Greg Meckbach | January 31, 2020
3 min read
Risk managers accustomed to a buyer’s market for commercial cyber insurance might discover soon the party is over. “We are starting to see rates harden,” Lindsey Nelson, U.K. and International Cyber Team Leader for CFC Underwriting, said Thursday. She was speaking as a panelist on Quarterly Cyber Risk Trends: 2019 Wrap-up, a webinar hosted by […]
By Greg Meckbach | January 30, 2020
Here’s a crazy thought: What if customers bought or leased vehicles directly from an insurer instead of going to an auto dealership? Insurers are exploring such a scenario right now, Sven Roehl, co-founder of Cookhouse Labs in Toronto, told Canadian Underwriter in an interview Monday. Founded in February 2017, Cookhouse Labs is an open innovation […]
By Jason Contant | January 29, 2020
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