Claims
Health Claims for Auto Insurance (HCAI), an electronic system for processing auto insurance claims, is once again entering a pilot phase, starting on Sept. 1, 2009. HCAI was shut down in April 2008 at the request of the Insurance Bureau of Canada (IBC). At the time, insurers said they were experiencing serious disruptions in their […]
July 31, 2009
2 min read
The Royal Canadian Mint intends to file a claim under its all risks insurance policy to offset approximately $15.3 million worth of unreconciled gold. The Mint commissioned Deloitte and Touche to conduct an audit to determine if the unreconciled difference in gold was the result of an accounting or transaction recording error. The report concluded: […]
1 min read
A first insurer in Ontario has a legal obligation to start paying accident benefits to an auto injury claimant, even though the only “sufficient nexus” between the claimant and the insurance company is information contained in an apparently fraudulent pink insurance slip. The Financial Services Commission of Ontario (FSCO), made the finding in Vladmir Danilov […]
The Alberta Court of Appeal has ruled that the province’s legislation introducing a $4,000 cap on insurance claims for minor auto injuries does not infringe the Canadian Charter of Rights and Freedoms. In doing so, the appeal court overturned a lower court decision in February 2008 that found the Alberta cap legislation discriminated against victims […]
The Ontario Superior Court of Justice has overturned an order to dismiss, on account of delay, two motor vehicle insurance claims (each of which has lasted for six years or longer) that arose from an October 2001 auto accident. A court registrar made an order to dismiss the two cases on Feb. 18, 2009, after […]
As my term of office as president of the Canadian Independent Adjusters’ Association winds down, I can truly say the experience of serving our great organization in this capacity has been the ultimate highpoint of my 42-year career as an independent loss adjuster. I had great expectations of accomplishing many of CIAA’s objectives and while […]
3 min read
As the climate changes, so do the risks facing the insurance industry. Water damage has risen to the number one spot in terms of claims relating to warming weather.
By Laura Kupcis | July 31, 2009
14 min read
As Patti Kernaghan looks forward on her year as president, the first order of business is to look to stakeholders to help change the focus of the association.
5 min read
As a loss adjuster, you do not have a second chance to do things right. Your performance on every file you handle has the potential to end up in a court of law. To stay out of trouble and deliver excellent service requires a daily commitment to embracing the right attitude. Your daily attitude requires […]
By Glenn Gibson | July 31, 2009
15 min read
On May 1, 2009, the day after a massive fire devastated the Herring Cove/Sryfield neighbourhood of Halifax, Marlene was invited to join fire victims for a bus trip through the charred neighbourhood. The experience gave her heightened insight into our industry’s approach to claims handling. This is her account. The trip started with speeches from […]
By Marlene Landry | July 31, 2009
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