Claims

Crawford & Company (Canada) Inc. Organizational Changes

Crawford & Company (Canada) Inc. has made a number of organizational changes. • Bill Johnstone has been promoted from his current role as vice president of Greater Toronto Area and Global Technical Services (GTS) to the position of senior vice president of GTS for the Americas. • James Giffen, manager of the Toronto GTS branch, […]

July 31, 2009

1 min read

Joint Fundraiser by CIAA/CICMA

Tom DeLong, CIAA, and Tim Vanderwillik, first vice president of the Bluenose — Atlantic Chapter — of the Canadian Insurance Claims Managers Association (CICMA), presented Barb Dunphy-Gottell, executive director of the Queen Elizabeth Hospital Foundation, with a cheque for $5,000. The money was raised during the joint CIAA/CICMA conference in June 2008.

July 31, 2009

1 min read

FirstOnSite Restoration L.P.’s Acquisition

FirstOnSite Restoration L. P. has acquired First General Services (Saskatchewan) Partnership and Calgary-based ServePro Disaster Restoration. Since early 2007, FirstOnSite has acquired operations in all Canadian provinces except Newfoundland. Including the original founding companies, this is FirstOnSite’s 15th and 16th acquisitions in less than three years. With the newly acquired operations, FirstOnSite now has more […]

July 31, 2009

1 min read

Soft Skill and Crisis Management Training By The Insurance Institute

In today’s competitive insurance market, insurers are emphasizing the value that empathy and compassion bring to claims service. Marlene Landry’s experience with victims of the Halifax fire sheds light on the importance of having training available to help insurance professionals deal with clients emotionally affected by a loss. Inspired by Landry’s story, the Insurance Institute, […]

July 31, 2009

1 min read