Industry
Hard markets are not only tough on the entire insurance industry, they can also disrupt the way brokers are perceived by their clients. Canadian Underwriter’s Trusted Advisor 2021 survey contained several responses that revealed low levels of satisfaction and the hard market may have been a contributing factor. For example, upon renewal of a policy, […]
By Phil Porado | November 1, 2021
3 min read
VICTORIA – The BC Coroners Service has released updated numbers showing 595 people died in the province during extreme heat events over the summer. That’s an increase from the 569 deaths confirmed by the coroners service at the end of July. A statement from the coroner and the Ministry of Public Safety says all the […]
By The Canadian Press | November 1, 2021
2 min read
It’s not due entirely to the pandemic but brokerage customers are more open to digital documents and focused on convenience, said panellists during an Insurance Brokers Association of Ontario (IBAO) virtual convention session. And whether those documents are delivered by email, text, an online portal or even on paper, customers’ consistent message is that they […]
By Phil Porado | October 29, 2021
Editor’s Note: In honour and celebration of Women and Insurance Cancer Crusade (WICC)’s 25th anniversary, Canadian Underwriter will be publishing each Friday a personal story of someone who has been touched by WICC’s fundraising activities in support of cancer care and research. In this second part of the series, there will be five stories, starting […]
By Jason Contant | October 28, 2021
HALIFAX – Legislators on both sides of the Nova Scotia-New Brunswick boundary say efforts to safeguard their area from a potential climate disaster have dragged on too long. An engineering study commissioned to develop “three viable solutions” to the risk of the 35 kilometres of dikes being overwhelmed on the Chignecto Isthmus, which straddles the […]
4 min read
If you’re looking to place non-standard auto coverage for your client, rest assured that one insurer remains committed to that marketplace. “Through Echelon, we are absolutely committed to being in that, I’ll use the word specialty market. I don’t like calling our insurance non-standard,” Matthew Turack, president of CAA Insurance, said during the Insurance Brokers […]
By Jason Contant | October 27, 2021
Bad publicity is still publicity, provided you take it seriously and handle it correctly. “Reviews let us see how we’re doing and allow other potential customers to see how we’re doing in creating the best possible experience for our customers,” said Alex Hillhouse, team leader with the sales department at Mitchell & Whale in Whitby, […]
By Phil Porado | October 27, 2021
When it comes to working with brokerages, embracing the future is more important than size, said Carol Jardine, president of Wawanesa Insurance’s Canadian P&C operations. “A broker who’s embracing the future today might not be that large, but if they embrace the future properly, marry the digitization with the consumer touch and if they’re able […]
OTTAWA – The Bank of Canada is warning inflation will stay higher for longer than it previously forecast and signalled that an interest rate hike may be coming sooner than expected. The central bank said Wednesday it now forecasts that annual inflation rates will continue their upward swing through the rest of year, averaging 4.75 […]
The sun brings light, warmth … and solar flares that pose risks for aging power grids in Canada and worldwide, panellists told a recent Property and Casualty Insurance Compensation Corporation (PACICC) webinar on emerging risks. While routine blackouts generally happen due to severe storms, human error and other factors, and are usually confined to smaller […]
By Phil Porado | October 26, 2021
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