Industry

As small business sentiment drops, Liberals pressed to give benefits extra life

OTTAWA – A group representing thousands of small businesses says uncertainty over the fate of federal pandemic supports is causing its members to lose confidence in their financial prospects, and pushing the Liberals to provide more life support for ailing companies. The Canadian Federation of Independent Business said sentiment in its monthly barometer from September […]

By Jason Contant | October 6, 2021

4 min read

Here are your security blindspots in the new hybrid workplace

The hybrid workplace increases your client’s cyber risk exposure, as cybercriminals have spotted new opportunities with a distributed workforce and are determined to exploit soft spots associated with remote work, HP suggests. According to the HP Wolf Security Blurred Lines and Blindspots report released in May, 91% of Canadian IT decision-makers now believe endpoint security […]

By Jason Contant | October 5, 2021

3 min read

Mass personalization can enhance customer experience: PwC Canada

Accelerated digitization continues to drive strong M&A activity in P&C, with brokerages that prioritize the customer in their digitization strategies more likely to succeed. “Understanding the customer and how to change the customer experience will be the key differentiator for brokers going forward,” Philip Heywood, partner and national financial services deals leader with PricewaterhouseCoopers (PwC) […]

By Melissa Shin | October 5, 2021

2 min read

Canadian cyber MGA looking for carrier partners for international expansion

Canadian managing general agent BOXX Insurance Inc. is about to set up an office in Miami and is looking for carriers to underwrite its cyber coverages outside of Canada. Toronto-based BOXX announced last week it is expanding to the United States and has hired Hilario Itriago to lead that expansion. In Canada, BOXX’s insurer partners […]

By Greg Meckbach | October 5, 2021

2 min read