Industry

Helping Care Sector clients manage abuse liability through virtual service delivery

Delivering Care services virtually has become a necessity. Are your clients rethinking the technologies and strategies they employ to manage abuse liability risk? Since the start of the COVID-19 pandemic, the Care Sector has had to rethink the way it adopts technologies to deliver services virtually – and with that, how to manage associated risks […]

By Markel Canada | October 1, 2021

3 min read

Western Financial Group President & CEO Kenny Nicholls says a focus on people, growth, and social responsibility propels the industry and organization forward

Consolidation trends in the industry have some brokerage owners looking to larger brokerages as a succession plan. The insurance industry is evolving rapidly, and Western Financial Group President and CEO, Kenny Nicholls, is hopeful and excited about the future for brokers and consumers. What stands out to the CEO? A focus on people, strategy, and […]

By Wester Financial Group | October 1, 2021

3 min read

Digitization is ‘much more than going paperless,’ panel says

Going digital doesn’t simply mean going paperless — it’s about the end-to-end customer experience, panellists participating in a Canadian Underwriter webinar advised. “When we talk about going paperless, it’s much broader and more robust than simply not mailing out paper documents to clients,” said Karen Hoflin, vice president of Go Insurance. “It’s about repositioning ourselves […]

By Melissa Shin | September 30, 2021

3 min read

How much claims costs decreased for one insurer

Manitoba Public Insurance (MPI) is reporting a 27% decrease in claims costs in the first quarter of 2021 compared to a year ago, primarily as a result of less vehicles on the road due to the COVID-19 pandemic. Claims costs in Q1 2021 were lower than the same period last year by $89.4 million. This […]

By Jason Contant | September 30, 2021

2 min read