Risk
The future looks very different for U.S. personal lines insurance versus its commercial lines counterpart, according to the yearend review and outlook by Standard & Poor’s. The rating agency says that while the outlook for personal lines is stable, with earnings prospects favorable for the first half of 2005, earnings have likely already peaked in […]
December 31, 2004
1 min read
Pafco Insurance Co., writer of non-standard auto insurance, has received interim approval to start writing policies in Nova Scotia. The move is part of Pembridge’s plan to spin-off Pafco as a separate company to write high-risk policies and depopulate the Facility Association (FA), the industry’s pool for high-risk drives who cannot obtain coverage from private […]
Crawford Adjusters’ Jeff Bowman presents the “Virginia Crawford Distinguished Service Award” to Dawn Boyle, who accepted the award on behalf of her late husband, Jeff. Jeff Boyle was branch manager for Crawford’s claims management services operation in Victoria, BC, until losing his battle with cancer last June. Along with his eight years of service to […]
2 min read
With the world in general now getting back to the serious business of “business” after the yearend festivities, those in the property and casualty insurance industry are no doubt feeling a lot more optimistic than past years with regard to market conditions for 2005. With both the Canadian and U.S. p&c insurance industries having recently […]
By Sean van Zyl, Managing Editor | December 31, 2004
4 min read
Forgive claims managers and independent adjusters if they boast. But given their ability to maintain high marks on claims surveys, despite the negative spotlight focused on the property & casualty industry, their confidence seems justified. As the industry moves into 2005, CU asks claims leaders to look ahead at what trends will shape the claims piece - overwhelmingly they say that the focus in 2005 will be on the customer, with claims hoping to become the industry's "golden egg" in terms of winning back the confidence of consumers.
By Vikki Spencer | December 31, 2004
11 min read
As the Ontario Insurance Adjusters Association (OIAA) builds up to its 75th anniversary year, which kicks off this July, association president Spencer Bailey says the focus will be squarely on helping adjusters learn new skills and sharpen old ones to address an industry in transition. Changing auto insurance legislation, privacy legislation and more have confronted adjusters over the past year, and Bailey says the OIAA's membership is ready to answer the call of these challenges.
6 min read
Leaking domestic oil tanks pose a persistent problem for insurers, particularly in Atlantic Canada and rural areas of Ontario and Quebec. The property and casualty insurance industry finds itself in the rare position of calling for more regulation on how oil tanks are installed, maintained and replaced in key provinces.
By Craig Harris | December 31, 2004
9 min read
In the late 1800s, the Canadian federal government developed a residential school system to ensure the education of native children. As the Royal Commission on Aboriginal Affairs has pointed out, one flaw of this well intended plan was the fact that Canada looked to the U.S. for a working model. The goal was not to teach Indian children to read and write, but to ensure that by removing them from their home environment, they would be more easily integrated into white society.
By William Blakeney | December 31, 2004
8 min read
How well do Canadian homeowners understand insurance coverage for natural hazards? Would they like their insurance companies to send them information about hazard safety? Do homeowners approve of insurance companies funding loss prevention research? These are questions the Institute for Catastrophic Loss Reduction (ICLR) sought to answer through the first survey of its kind in […]
By Paul Kovacs | December 31, 2004
The insurance industry is experiencing an era where litigation has become commonplace and accountabilities have increased for the management of information and the use of standardized processes. As most insurance companies depend on professional service providers to supply a range of services needed for their policyholders, it is important that insurers build effective service provider (vendor) management programs.
By Tim Renaud | December 31, 2004
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