Operations
While independent brokerages in four countries (including Canada) are not fully embracing digital technology in 2018, Canadian brokerages are showing an increased adoption of cloud hosting, according to a new annual report from software vendor Applied Systems. Applied released Tuesday the results of its 3rd annual Applied Digital Brokerage Survey, which found that the average […]
By Jason Contant | June 13, 2018
2 min read
For property and casualty insurance brokers, providing “exceptional customer service” is at least as important as the insurance products themselves, suggests one underwriter. “There are a lot of people out there who sell insurance,” Jenny Hallahan, manager of underwriting for Listowel, Ont.-based Trillium Mutual Insurance Company, told Canadian Underwriter Friday. So one challenge, if you […]
By Greg Meckbach | June 11, 2018
The launch of the new broker technology Vyne will eliminate some of the “inefficient steps” that brokers have to take between quoting and binding, potentially reducing the quote and bind process from days or weeks to just minutes, the company says. Prior to the launch of its real-time technology, the process from quote to bind […]
By Jason Contant | June 11, 2018
3 min read
Part of travelling is trying everything! New food, new experiences. But when those experiences result in the unexpected, that’s when travel insurance becomes a universal need. Here are two reasons why you should recommend travel insurance to your customers: Should I eat that? The only thing worse than having a bad meal is having a […]
By Baxter Hall | June 5, 2018
Economical Insurance launched its new broker technology, Vyne, in New Brunswick and Prince Edward Island Monday. For use in personal lines and individually rated commercial auto (IRCA), Vyne is a Guidewire-based computer system aimed at streamlining workflows for brokers. The platform, touted as a way to administer insurance policies with less manual intervention, will launch […]
By Jason Contant | June 4, 2018
1 min read
Budget may not be a big concern for larger companies looking to incorporate artificial intelligence (AI) into their operations, but is AI cost-prohibitive for small, local brokerages? “I don’t think you need a massive budget to do some of this stuff,” said Nick Milinkovich, leader with the insurance analytics practice at McKinsey & Company (Canada). Speaking at […]
Customized commercial policies are vital for increasing your standing as a trusted advisor. Here are the hottest areas for going tailor-made.
By David Gambrill, Editor-in-Chief | June 1, 2018
Key players in Canada’s P&C industry have reached an agreement to pursue an application programming interface (API) hub solution, called the BrokerFlow solution, to solve the current data connectivity gap between insurers and brokers. The “solution phase” is set to commence in June, the Insurance Brokers Association of Ontario (IBAO) has announced. IBAO has been […]
By Jason Contant | May 29, 2018
An increased demand from Canadian brokers for more “problem-solving” insurance solutions, such as specialist cyber coverage, is a factor behind the recent merger between Endeavour Insurance Services and SSL Insurance Group. Lloyd’s broker and delegated authority specialist Endeavour recently announced an agreement to merge with fellow Lloyd’s and independent specialist marine broker SSL. The transaction […]
To prepare for the June 7 Ontario election, brokers should be prepared to explain very basic concepts about the property and casualty insurance industry to political candidates, a former head of the provincial brokers’ association suggests. Many election candidates “don’t have any idea” that the province regulates both the policy wording of the auto insurance […]
By Greg Meckbach | May 28, 2018
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