Operations
Offering consistency and going back to basics are just two of the ways Trisura Guarantee Insurance Company tries to stay one step ahead of the competition. Basic things like responding promptly to brokers’ inquiries can make a significant difference, suggested Richard Grant, senior vice president of specialty insurance solutions with Trisura. Underwriting consistency also plays […]
By Jason Contant | March 28, 2019
2 min read
Tech
There seems to be no shortage of hazing and abuse incidents in the news lately. Earlier this month, a Miami University student was allegedly hit “with a paddle with spikes and grooves,” forced to drink large amounts of alcohol and smoke marijuana in a hazing incident. Closer to home, six youths were charged last year […]
By Jason Contant | March 26, 2019
3 min read
HR
Are you worried that you won’t be able to get the sale if your client doesn’t like you? No need to worry! A recent analysis of 450,000 salespeople found that among elite salespeople – those in the 95-100 percentile – 89% said they do not need to be liked. But among the weakest salespeople (those […]
By Jason Contant | March 25, 2019
Intact Financial Corporation (IFC) has announced that executive vice president Don Fox will be leaving the company effective May 3. Fox has been responsible for overseeing IFC’s investment management, corporate legal, corporate development, audit and finance functions. These key functions, with the exception of audit, will report directly to Charles Brindamour, chief executive officer of […]
Putting the fun back into your annual general meeting could be a great marketing opportunity, leading to more and better sales leads, a Canadian digital marketer told delegates attending the Ontario Mutual Insurance Association’s AGM in Toronto Thursday. To generate hotter sales leads, mutual insurers should be reaching out to “mavens” who are predisposed to […]
By David Gambrill | March 22, 2019
British Columbia’s electric utility is managing its cyber security risk for system components that must conform to mandatory reliability standards, but not for components to which the standards do not apply, the province’s auditor general has found. “We concluded that BC Hydro is effectively managing cybersecurity risk by detecting, and responding to, security incidents on […]
By Jason Contant | March 20, 2019
Commercial insurance brokerage BFL Canada has announced the appointment of Norman M. Steinberg as vice chair. Steinberg was appointed to BFL’s board of directors in June of 2018. He was previously global chair of international law firm Norton Rose Fulbright. “His career has focused on M&A, corporate finance and corporate governance, and he has led […]
By Jason Contant | March 19, 2019
1 min read
The promise of 5G technology was one of the top stories coming out of this year’s Consumer Electronics Show. But what does that mean for the insurance and collision repair industries? A massive increase in connected devices that respond seemingly instantly will bring about important innovations in a range of sectors, including property and casualty […]
By Jason Contant | March 18, 2019
Proper manager onboarding and development can have high payback for any sales force, noted the blog Why New Sales Managers Need More Training, published late last week in Harvard Business Review. Onboarding is the process of integrating a newly hired or transferred employee into the organization and its culture through the necessary skills, knowledge or […]
Do insurers really care about a client’s balance sheet? A former lawyer who represented The Trump Organization recently suggested clients could get a good rate if the broker could be certain that the client could pay the premium. Brokers contacted for this story declined to comment publicly on whether there are insurance contracts in which […]
By Greg Meckbach | March 15, 2019
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