Operations
Another Edmonton-based brokerage has joined Intact Financial Corp.’s BrokerLink unit. Bridge Financial Insurance Ltd. joined BrokerLink effective Feb. 1. The announcement comes less than a month after Challenge Insurance, also of Edmonton, joined BrokerLink. “By joining BrokerLink, we know our customers will be treated well and have the right options to meet their needs and […]
By Greg Meckbach | February 4, 2019
1 min read
Tech
Financial institutions looking to verify online users should use “security layers” to help devalue attacks to extract data from legitimate consumers, a Vancouver-based security company recommends. For insurers and banks, security layers with behavioural analytics and passive biometrics can allow them to look across multiple aspects of the user’s interaction. Brokers can advise clients on […]
By Jason Contant | February 1, 2019
2 min read
HR
Mathias Sommer has been named head of operations for Zurich Canada. Sommer has been leading the operations team as vice president of operations for Zurich’s Canadian commercial insurance segment since September 2017. He will remain based in Toronto and report to Zurich Canada CEO Saad Mered, with a reporting relationship to Zurich North America chief operations officer Mark Knipfer. In his […]
By David Gambrill | January 31, 2019
Every time a client submits a claim to their carrier, you as the broker need to follow up with a phone call, suggests Carol Jardine, president of the Canadian property and casualty operations of Wawanesa Mutual Insurance Company. “I would encourage you, whenever you can, create an outbound group within your brokerage [to contact customers],” […]
By Greg Meckbach | January 30, 2019
Brokers may not want to invest heavily in social media, but a lot of opportunity exists at little to no cost. “It’s always a question of how do you scale your expertise; by using social media, you can just reach more people,” Jeff McCann, CEO of Digital MGA Marketplace, said in an interview with Canadian […]
By Jason Contant | January 25, 2019
3 min read
As market conditions start to become more challenging in personal home, auto and commercial property lines, how can carriers and brokerages maintain a healthy, profitable book of business? “To me, there are three possible strategies,” says Greg McCutcheon, president of Opta Information Intelligence, an SCM company. “One is, you have to have an ability to […]
By David Gambrill | January 24, 2019
Canada’s largest insurer has teamed up with a Quebec university to establish two new chairs in artificial intelligence (AI) and actuarial science. Intact Financial Corporation and Université Laval announced Friday: The ELC will train future actuaries in the digital, computing and statistical methods they need to make the most of big data in the insurance […]
By Jason Contant | January 22, 2019
Wawanesa’s decision to write insurance in Canada through brokers only came as a shock to some consultants. “If you talk to the consultants down on Adelaide Street [in Toronto] in their big offices, what are they going to tell an insurance company? ‘Go direct,’” Carol Jardine, president of the Canadian property and casualty operations of […]
By Greg Meckbach | January 21, 2019
Expected weak insurance sector growth in the near-term is fueling the need for efficiency gains through technology and innovation, Ernst & Young Canada said recently. The EY Insurance Outlook 2019 reveals that insurance sector growth is expected to remain weak in the near-term, demanding greater focus on technology and innovative initiatives to optimize costs and […]
By Jason Contant | January 17, 2019
Legal / Regulation
In Ontario, where about half the country’s auto premium is written, politicians say they want to work with the industry to bring down auto rates. But on the issue of auto reform, the province and the industry are not always steering in the same direction to reach the ultimate destination – lower auto rates for consumers
By By Sarah Cunningham-Scharf | January 16, 2019
7 min read
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