Executive Outlook
Adam Mitchell, CEO, Mitch Insurance For many years, we’ve all heard – and have probably said at some point to our teams, partners or peers – that the future is coming. It now feels like the future is here. Massive tech companies and Amazon have started to get into insurance. Embedded auto insurance with car […]
By Phil Porado | December 28, 2022
2 min read
Saad Mered, CEO, Zurich Canada As we look to 2023, a few major issues – climate change, cybercrime and inflation – give rise to challenges and opportunities. Climate change is a business risk and societal risk. All businesses and their assets will be affected, and collective action is needed to mitigate or adapt to the […]
Rob Marsh, president, Liberty Mutual Canada In the year ahead, many of the challenges we faced in 2022 will undoubtedly continue — an unpredictable geopolitical environment, inflation, supply chain disruption and other macroeconomic factors, severe and unique weather events, and more. These trends will impact businesses in all industries in 2023. Although the confluence of […]
By Phil Porado | December 22, 2022
Jamie Lyons, president, incoming CEO, Westland Insurance Group Adapting and responding to unsettled economic, market and social conditions will be the most important issue facing the P&C industry next year. On the demand side, while there is a heightened appreciation of risk, the rising costs of living and doing business mean many clients will not […]
Barry F. Lorenzetti, founder, CEO, BFL Canada Watch for several trends to happen in 2023, including an increase in broker value, how P&C insurers adjust their strategies following the COVID-19 pandemic, and how the industry promotes community resilience during uncertain economic times. A value shift favouring brokers took place three to five years prior to […]
Marc Lipman, president, Lloyd’s Canada In the Canadian market, which is deeply interwoven into the global economy, the biggest question facing the insurance industry in 2023 is not necessarily inflationary pressure or market capacity — it’s how the industry can continue to fulfill its function as a core pillar of a resilient society in the […]
By Phil Porado | December 21, 2022
Stéphane Lespérance, president, Aon Canada Given today’s challenging and shifting market, it’s critical for brokers and their clients to be strategic about how they buy insurance and how they are trading with their carrier partners. Commercial markets are showing some signs of softening, and so more options are available this year in the marketplace. However, […]
Valérie Lavoie, president, COO, Desjardins General Insurance Group Streamlining interactions with clients and effectively managing talent in our organization are both essential to ensure our clients’ experience with us remains positive and meaningful — those are our top priorities in 2023. Our clients’ expectations couldn’t be clearer: they want to interact with us efficiently through […]
Aly Kanji, president, CEO, Insureline Canada’s P&C insurance industry is facing a multitude of issues requiring hard decisions and innovative solutions. Climate change and specifically the lack of earthquake capacity must be addressed head-on. Alongside climate change, consolidation and the war for talent are among the most significant issues requiring the attention of Canada’s P&C […]
By Phil Porado | December 20, 2022
Carol Jardine, president, Canadian P&C operations, Wawanesa Mutual Insurance Company Times are tough, and that’s when the insurance industry must show its strength and resilience. For our customers, the price of everything is going up as governments’ financial tools to slow down inflation take their toll. For insurers, these pressures are compounded by climate change […]
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