National Broker Survey

How brokers acquire the skills to become trusted advisors

Getting certified with relevant bodies is the best way insurance advisors can build trusts with clients say 75% of respondents to a CU survey

By Phil Porado | June 20, 2024

2 min read

What techniques help brokers serve customers?

Respondents to Canadian Underwriter's National Broker Survey say getting to know more about a customer situation is the key to top service

By Phil Porado | June 18, 2024

2 min read

Where brokerages are spending on operational improvements

Insurance brokerage owners tell a Canadian Underwriter survey how they're spending money to improve the way their companies operate.

By Phil Porado | June 17, 2024

2 min read

What’s happening to quality time with customers?

The percentage of brokers saying they spend time directly with customers is starting to slip, a Canadian Underwriter survey finds.

By Phil Porado | June 7, 2024

3 min read