HR
Kiffer George Card, Assistant Professor in Health Sciences, Simon Fraser University – THE CONVERSATION This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on the original site. The COVID-19 pandemic has spurred on a variety of workplace maladies, […]
By The Canadian Press | October 21, 2022
5 min read
Global Affairs Canada mishandled its response to the complaints, including by promising an action plan that was never put into place.
By Jason Contant | October 7, 2022
2 min read
The CEO of Canada’s largest P&C insurer says he's not sure how to get all of his employees to work in the office, post-pandemic.
By David Gambrill | September 23, 2022
3 min read
British Columbia-based CapriCMW and Alberta-based Rogers Insurance have announced that they have merged and will be known as Acera Insurance.
By Jason Contant | September 20, 2022
Organizations that are able to digitally transform faster end up becoming more innovative in the long-term.
By Jason Contant | September 16, 2022
P&C insurance is still struggling to backfill employees, as executives retire and the Great Resignation directs workers to other industries, industry experts told delegates attending a RIMS Canada Conference panel in Halifax. Possible solutions include turning to students (via apprenticeships), recruiting in high schools, and hiring those with 70% of the required experience — or […]
By Alyssa DiSabatino | September 15, 2022
If your employees have to toggle between apps and web screens all the time, they'll have a much harder time doing their jobs.
By Alyssa DiSabatino | August 31, 2022
“The customer is always right.” But what if the customer is rude, angry, or even hostile? How should brokers and their managers cope?
By David Gambrill | August 23, 2022
Insurance brokerages are not reaching women clients as effectively as men and may need to reconsider their staff makeup to compensate.
By Phil Porado | August 18, 2022
When deciding whether to attend industry events in-person, 55% of Canada’s P&C professionals are wary of COVID; 28% are ready to move on.
By David Gambrill | August 2, 2022
4 min read
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