HR

HR

How brokers can overcome barriers to cross-selling

What are some of the biggest barriers facing brokers looking to cross-sell? Access to market, high rates and underwriting practices (such as asking 30-40 questions on a renter’s policy) are the main culprits, said Jeff Roy, president and CEO of Excalibur Insurance. He spoke to Canadian Underwriter recently following a story on the topic that […]

By Jason Contant | August 9, 2019

3 min read

HR

What’s new in education for MGAs

The Insurance Institute of Canada is preparing a three-course program specifically tailored to the needs of Managing General Agents (MGAs) in Canada. The hope is to launch the first phase of the MGA program in early 2020. “The program would be the first of its kind in Canada, for sure,” Brad Neal, vice president of […]

By David Gambrill | June 26, 2019

3 min read

HR

Canadians don’t think about AI – here’s why brokers should

Nearly six out of 10 Canadian employees believe artificial intelligence will have no impact on their jobs, according to a recent survey. Brokers would be wise to not side with the majority. As AI becomes more refined, it will be a boon for the industry, a panel at the Insurance Brokers Association of Ontario’s Young […]

By Adam Malik | June 14, 2019

3 min read

HR

Do you need an API product manager?

Are you working with enough application programming interfaces (APIs) that you need an API product manager? Mark O’Neill, VP analyst at research and advisory firm Gartner, recommends that companies create such a role within their organization. The role doesn’t necessarily have to be full-time, and larger companies may even have multiple people fulfilling the job […]

By Jason Contant | June 14, 2019

2 min read