HR
If you are a broker producer, principal or customer service representative – or in any other sales job for that matter – you have likely have a sales target to meet. But instead of just dialing up the pressure on sales to hit the numbers, leaders can maximize performance by focusing on three main areas: […]
By Jason Contant | November 27, 2019
3 min read
Your new CEO is just six months into the job. It’s time to start thinking about their exit strategy. Yes, that’s right. Good CEOs start planning for their succession as soon as their onboarding is complete. They should not wait more than half a year to do this, according to a recent blog posted on […]
By Jason Contant | November 5, 2019
All the talk in the White House these days about “whistleblowers” and “no quid pro quo” echoed in the discussions about ethics last Thursday between Canadian insurers and their brokers at the 2019 Insurance Brokers Association of Ontario (IBAO) Convention. Cyprian Kebbianyor, director of compliance and chief privacy officer at Traveler’s Canada, highlighted the importance […]
By David Gambrill | October 29, 2019
Debating on taking that risky project others seem to be shying away from? One insurance leader believes you should jump all over it. There was a point in her career when people told Christine Lithgow to not take on a project because they believed it was too dicey. She was moving up the ranks and […]
By Adam Malik | September 19, 2019
2 min read
As Baby Boomers retire en masse from the P&C insurance industry in Canada and Millennials step into leadership roles, the younger generation is missing out an opportunity to learn soft skills from the older generation. That was one of the messages delivered at the Connected Insurance Canada conference last week. Kiara Graham, a learning strategy […]
By Jason Contant | September 17, 2019
Christine Lithgow had one simple response to her employer when they offered her a position that was junior in comparison to the one she left six years prior after the birth of her first child. “I had to remind them: It was a baby that dropped out of my uterus, not my brain,” the chief […]
By Adam Malik | September 16, 2019
Despite research showing that Millennials now make up the largest generational cohort in Canada’s property and casualty insurance industry, the industry still has some work to do to keep Millennials engaged once they’ve made the jump into the profession, according to Jeff McCann, co-founder and CEO of Apollo Exchange. “So many job postings are for […]
By Jason Contant | September 12, 2019
One of Canada’s largest independent property and casualty insurance brokerages has announced changes to its executive leadership, effective Sept. 1. Jamie Lyons has been appointed to the role of president and chief operating officer for Westland Insurance Group Ltd., the brokerage said in a press release issued last week. Lyons most recently served as executive […]
By Jason Contant | August 22, 2019
Bob Tisdale, president and chief operating officer of Pembridge Insurance Company and Pafco Insurance Company, will retire next year after 40 years in the insurance industry. Tisdale will retire effective Aug. 18, 2020, which coincides with his 40-year work anniversary, Allstate Insurance Company of Canada said in a press release Tuesday. Allstate Canada is Pembridge […]
By Jason Contant | August 20, 2019
In today’s digital and rapidly changing market environment, insurers must take a more aggressive and structural approach to productivity to make significant progress, said a new report from management consulting firm McKinsey & Company. “Historically, pulling a clear-cut set of levers focusing on functional efficiency and stringent cost management would differentiate an insurer from the […]
By Jason Contant | August 19, 2019
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